Important Notes

For usual days

-  You are charged for 10%, 30% and 70% of your booking value if cancelling your order more than 5 days, 3-5 days and 48-24 hours prior to departure, respectively. Note: for 4-star hotels and resorts, you shall bear 100% no matter when your cancellation is made.

-  You are charged for 100% of your booking value if cancelling your order right on the date of departure.

For public days and New Year holiday

-  You are charged for 40%, 50% and 70% of your booking value when cancelling your order more than 7 days, 5-7 days and within 5 days prior to departure, respectively. In the event that you call off your order right on the date of departure or without notification, please incur 100% of booking value.

-  In the event that you wish to change your departure date and give us notice at least 7 days prior to booked departure, no amendment charge is applied (the rule comes true for accommodation of three-star hotel and lower rating one). If later, the case will be attributed to the above-mentioned rules. You are allowed to change your departure date one time only.

-  As for railway tickets and air tickets, the case is subject to provisions of the airlines and the railway firm.-  After cancellation, please receive your refund within 1 month since your date of cancellation. We only refund you within the period of these 30 days.

- In case of cancellation due to acts of God such as natural disasters, epidemics or flight/train cancel, APT Travel has no obligation to compensate any additional costs other than the refund of unused included services.